MEET YOUR MERCHANT
James Chandler of Square1 Healthcare
Square1 Healthcare is a family medicine office in Champaign that offers an affordable concierge practice. Their direct primary care office is accessible, affordable and personal. CCP spoke with health care provider and recent Forty Under 40 winner James Chandler.
What’s your background and when did you start Square1 Healthcare?
I grew up in Georgetown, Illinois and knew from a young age that medicine and helping people was my calling. I graduated from Southern Illinois University in 2007 and have thirteen years of experience in healthcare – six years in primary care and seven years in emergency medicine. I started Square1 Healthcare in 2015 with my great friend Dr. Abraham.
What is direct primary care?
It’s a model of healthcare that connects the provider directly with the patient, removing third party payers. It’s a similar concept to a concierge model of care, where patients pay a monthly membership fee that offers unlimited office visits and 24/7 access to your provider. However our model is much more affordable than concierge medicine, with plans starting at $40 a month. Most of our members have their own health insurance plans but choose our membership because of the convenience and accessibility it provides them.
What makes your model of healthcare unique in this community?
We offer direct access to personal healthcare providers, regardless of insurance coverage. Same day appointments are always available and appointments aren’t rushed. Our model is extremely convenient for our patients. Direct primary care lets us provide excellent patient care without the usual frustrations people run into at their doctor’s office: billing issues, long waiting room times, etc. Direct primary care allows me to work for people.
What does a typical day look like in your practice?
A typical day includes spending time with patients, both face time at office appointments and responding promptly to texts and emails with any patient concerns. Every day is different and very individualized.
What made you locate your practice in Downtown Champaign?
We wanted to be centrally located to people we serve in the community.
When you’re not at the office, what do you enjoy doing?
Spending time with my wife and two girls, age 2 ½ and newborn. I also enjoy fishing, kayaking, running and helping with programs at church and for kids who have cancer.